College of Computer and Information Science, Northeastern University

A Virtual Laboratory for Studying Long-Term Human-Computer Relationships

     The objective of this five-year project, funded through an NSF CAREER grant, is to study how social interface agents can conduct very long-term interactions with users spanning months or years of daily use and the impacts these interactions can have on user education, behavior change and overall well-being. A secondary objective is the development of a networked software architecture and experimental methodology to support very long-term human-computer interaction studies, in which new experiments and agent capabilities can be dynamically integrated into a running system serving a persistent group of human subjects. To be effective in both maintaining long-term interaction and achieving positive task outcomes, the agents developed will need to be able to interact naturally with users, forming social-emotional relationships with them over time. The test domain for this work will be physical activity promotion among urban older adult users. This work is expected to lead to a better understanding of how people and computer agents can optimally live and work together over extended periods of time.


Publications:
  • Bickmore, T. and Schulman, D. (2009) A Virtual Laboratory for Studying Long-term Relationships between Humans and Virtual Agents Proceedings of Autonomous Agents and Multi-Agent Systems (AAMAS), Budapest, Hungary. PDF
  • Bickmore, T., Schulman, D. and Yin, L. (2009) Engagement vs. Deceit: Virtual Humans with Human Autobiographies Proceedings of Intelligent Virtual Agents, Amsterdam. PDF
  • Pfeifer, L. and Bickmore, T. (2009) Should Agents Speak Like, um, Humans? The Use of Conversational Fillers by Virtual Agents Proceedings of Intelligent Virtual Agents, Amsterdam. PDF
  • Schulman, D. and Bickmore, T. (2009) Persuading Users through Counseling Dialogue with a Conversational Agent Proceedings of Persuasive Technology 2009, Claremont, CA. PDF
© 2006