2011

A Reusable Framework for Health Counseling Dialogue Systems based on a Behavioral Medicine Ontology

Journal of Biomedical Informatics, 44, 183-197
Bickmore, T., Schulman, D., and Sidner, C. (2011)

Adapting Research-tested Computerized Tailored Interventions for Broader Dissemination and Implementation

Translational Behavioral Medicine, 1(1), 93-102
Vinson, C., Bickmore, T., Farrell, D., Campbell, M., An, L., Saunders, E., Nowak, M., Fowler, B., and Shaikh, A. (2011)

Longitudinal Remote Follow-Up by Intelligent Conversational Agents for Post-Hospitalization Care

AAAI Spring Symposium on AI and Health Communication
Pfeifer, L. and Bickmore, T. (2011)

An Intelligent Conversational Agent for Promoting Long-term Health Behavior Change using Motivational Interviewing

AAAI Spring Symposium on AI and Health Communication
Schulman, D., Bickmore, T., and Sidner, C. (2011)

Is the Media Equation a Flash in the Pan? The Durability and Longevity of Social Responses to Computers

ACM SIGCHI Conference on Human Factors in Computing Systems (CHI)
Pfeifer, L. and Bickmore, T. (2011)

Employing 'Virtual Advisors' to Promote Physical Activity in Underserved Communities: Results from the COMPASS Study

Society for Behavioral Medicine (SBM) annual meeting (abstract)
King, A., Bickmore, T. Campero, I. Pruitt, L., Yin, L. (2011)

Relational Agents for Promoting Engagement with Underserved Populations

Society for Behavioral Medicine (SBM) annual meeting (abstract)
Bickmore, T., Schulman, D., Pfeifer, L., Yin, L. (2011)

An On-line Preconception Care Educational Program for Young African American Women

139th American Public Health Association Annual Meeting (abstract)
Yinusa-Nyahkoon L, Cuoco M, Ring L, Bickmore T, Paasche-Orlow M, Damus K, Jack B (2011)

Posture, Relationship, and Discourse Structure

Intelligent Virtual Agents conference (IVA), Reykjavik, Iceland
Schulman, D., Bickmore, T., (2011)

Relational Agents Improve Engagement and Learning in Science Museum Visitors

Intelligent Virtual Agents conference (IVA), Reykjavik, Iceland
Bickmore, T., Pfeifer, L., Schulman, D. (2011)

Relational Agents as an Adjunct in Treating Schizophrenia: Case Studies

Journal of Psychosocial Nursing and Mental Health Services
Puskar, K, Schlenk, E, Callan, J, Bickmore, T, Sereika, S (to appear)

Health Literacy and Therapeutic Alliance with Relational Computer Agents

Health Literacy Annual Research Conference (abstract)
Bickmore, T., Paasche-Orlow, M. (2011)



2010

Empathic Touch by Relational Agents

IEEE Transactions on Affective Computing 1(1), 60-71
Bickmore, T, Fernando, R, Ring, L, Schulman, D (2010)

Maintaining Engagement in Long-term Interventions with Relational Agents

International Journal of Applied Artificial Intelligence special issue on Intelligent Virtual Agents 24(6): 648-666
Bickmore, T, Schulman, D, Yin, L (2010)

Relational Agents in Clinical Psychiatry

Harvard Review of Psychiatry, special issue on Psychiatry and Cyberspace 18(2): 119-130
Bickmore, T, Gruber, A (2010)

Response to a Relational Agent by Hospital Patients with Depressive Symptoms

Interacting with Computers special issue on Mental Health 22(4), 289-298
Bickmore, T, Mitchell, S, Jack, B, Paasche-Orlow, M, Pfeifer, L, ODonnell, J (2010)

Maintaining Reality: Relational Agents for Antipsychotic Medication Adherence

Interacting with Computers special issue on Mental Health 22(4) 276-288
Bickmore, T, Puskar, K, Schlenk, E, Pfeifer, L, Sereika, S (2010)

Increasing Access to Preconception Care Using Health Information Technology

Salud(i)Ciencia
Mitchell, S, Bickmore, T, Paasche-Orlow, M, Williams, C, Forsythe, S, Atrash, H, Johnson, K, Jack, B (2010)

Cultural and Linguistic Adaptation of Relational Agents for Health Counseling

Workshop on Interactive Systems in Healthcare, Atlanta, GA
Yin, L., Bickmore, T., Byron, D., and Cortes, D. (2010)

Usability of Conversational Agents by Patients with Inadequate Health Literacy: Evidence from Two Clinical Trials

Journal of Health Communication 15, 197-210
Bickmore, T, Pfeifer, L, Byron, D, Forsythe, S, Henault, L, Jack, B, Silliman, R, Paasche-Orlow, M (2010)

The Impact of Linguistic and Cultural Congruity on Persuasion by Conversational Agents

Intelligent Virtual Agents conference (IVA), Philadelphia, PA
Yin, L, Bickmore, T, Cortes, D (2010)

Modeling Behavioral Manifestations of Coordination and Rapport over Multiple Conversations: Speaking Rate as a Relational Indicator for a Virtual Agent

Intelligent Virtual Agents conference (IVA), Philadelphia, PA
Schulman, D, Bickmore, T (2010)

Designing Embodied Conversational Agents to Conduct Longitudinal Health Interviews

Intelligent Virtual Agents conference (IVA), Philadelphia, PA
Pfeifer, L, Bickmore, T (2010)

Making It Personal: End-User Authoring of Health Narratives Delivered by Virtual Agents

Intelligent Virtual Agents conference (IVA), Philadelphia, PA
Bickmore, T, Ring, L (2010)

Use of a Computer Agent to Explain Anesthesia Concepts to Patients

Annual Meeting of the American Society of Anesthesiologists
Ehrenfeld, J, Sandberg, W, Warren, L, Kwo, J, Bickmore, T (2010)



2009

Automated Explanation of Research Informed Consent by Embodied Conversational Agents

MS Thesis, College of Computer and Information Science, Northeastern University
Fernando, R. (2009)

Engagement vs. Deceit: Virtual Humans with Human Autobiographies

Proceedings of Intelligent Virtual Agents, Amsterdam. Best Paper Award
Bickmore, T., Schulman, D., and Yin, L. (2009)

DTask & LiteBody: Open Source, Standards-based Tools for Building Web-deployed Embodied Conversational Agents

Proceedings of Intelligent Virtual Agents, Amsterdam.
Bickmore, T., Schulman, D. and Shaw, G. (2009)

Should Agents Speak Like, um, Humans? The Use of Conversational Fillers by Virtual Agents

Proceedings of Intelligent Virtual Agents, Amsterdam.
Pfeifer, L. and Bickmore, T. (2009)

Persuading Users through Counseling Dialogue with a Conversational Agent

Proceedings of Persuasive Technology 2009, Claremont, CA.
Schulman, D. and Bickmore, T. (2009)

Towards Empathic Touch by Relational Agents

Proceedings of Autonomous Agents and Multi-Agent Systems (AAMAS). Workshop on Empathic Agents, Budapest, Hungary.
Bickmore, T. and Fernando, R. (2009)

A Virtual Laboratory for Studying Long-term Relationships between Humans and Virtual Agents

Proceedings of Autonomous Agents and Multi-Agent Systems (AAMAS), Budapest, Hungary.
Bickmore, T. and Schulman, D. (2009)

Taking the Time to Care: Empowering Low Health Literacy Hospital Patients with Virtual Nurse Agents

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), Boston, MA.
Bickmore, T., Pfeifer, L., and Jack, B. (2009)

Using Computer Agents to Explain Medical Documents to Patients with Low Health Literacy

Patient Education and Counseling, 75(3), 315-320.
Bickmore, T., Pfeifer, L., and Paasche-Orlow, M. (2009)

Issues in Designing Agents for Long Term Behavior Change

CHI'09 Workshop on Engagement by Design.
Bickmore, T., Schulman, D., Sidner, C. (2009)

Context Awareness in a Handheld Exercise Agent

Pervasive and Mobile Computing special issue on Pervasive Health and Wellness, Vol 5, 226-235
Bickmore, T., Mauer, D., and Brown, T. (2009)

2008

The Role of Gesture in Document Explanation by Embodied Conversational Agents

International Journal of Semantic Computing, Vol. 2, No. 1, 4770
Bickmore, T., Pfeifer, L., and Yin, L. (2008)

Public Displays of Affect: Deploying Relational Agents in Public Spaces

CHI'08 Extended Abstracts.
Bickmore, T. Pfeifer, L., Schulman, D., Perera, S., Senanayake, C. and Nazmi, I. (2008)

Relational Agents for Antipsychotic Medication Adherence

CHI'08 workshop on Technology in Mental Health.
Bickmore, T. and Pfeifer, L. (2008)

The Identification of Users by Relational Agents

Autonomous Agents and Multi-Agent Systems (AAMAS) '08.
Schulman, D., Sharma, M., and Bickmore, T. (2008)

Negotiating Task Interruptions with Virtual Agents for Health Behavior Change

Autonomous Agents and Multi-Agent Systems (AAMAS) '08.
Bickmore, T., Mauer, D., Crespo, F., Brown, T. (2008)

2007

Health Document Explanation by Virtual Agents

Intelligent Virtual Agents '07, Paris.
Bickmore, T., Pfeifer, L., and Paasche-Orlow, M. (2007)

Context Awareness in Mobile Relational Agents

Intelligent Virtual Agents '07, Paris.
Bickmore, T., Mauer, D., and Brown, T. (2007)

Persuasion, Task Interruption and Health Regimen Adherence

Persuasive Technology '07, Stanford, CA.
Bickmore, T., Mauer, D., Crespo, F., and Brown, T. (2007)

What Would Jiminy Cricket Do? Lessons From the First Social Wearable.

HCI International '07, Beijing, China.
Bickmore, T. (2007)

Practical Approaches to Comforting Users with Relational Agents

ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), San Jose, CA.
Bickmore, T. and Schulman, D. (2007)

2006

Towards Plan-based Health Behavior Change Counseling Systems.

AAAI Spring Symposium on Argumentation for Consumers of Healthcare, Stanford, CA.
Bickmore, T. and Sidner, C. L. (2006)

Modalities for Building Relationships with Handheld Computer Agents.

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), Montreal, Canada.
Bickmore, T. and Mauer, D. (2006)

The Comforting Presence of Relational Agents.

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), Montreal, Canada.
Bickmore, T. and Schulman, D. (2006)

Wearable Relational Agents for Health.

Ann Behav Med 31 (Suppl) : S185
Bickmore, T. (2006)

2005

'It's just like you talk to a friend' Relational Agents for Older Adults.

Interacting with Computers 17 (6) : 711-735
Bickmore, T., Caruso, L., Clough-Gorr, K., and Heeren, T. (2005)

Establishing the Computer-Patient Working Alliance in Automated Health Behavior Change Interventions.

Patient Education and Couseling 59 (1) : 21-30
Bickmore, T., Gruber, A. and Picard, R. (2005)

Establishing and Maintaining Long-Term Human-Computer Relationships.

ACM Transactions on Computer Human Interaction (ToCHI) 12 (2) : 293-327
Bickmore, T. and Picard, R. (2005)

Acceptance and Usability of a Relational Agent Interface by Urban Older Adults.

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) Portland, OR.
Bickmore, T., Caruso, L., and Clough-Gorr, K. (2005)

2004

Towards Caring Machines.

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) Vienna.
Bickmore, T. and Picard, R. (2004)

2001

Relational Agents: A Model and Implementation of Building User Trust.

Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), pp. 396-403. March 31 - April 5. Seattle, Washington.
Bickmore, T. and Cassell, J. (2001)

RELATIONAL AGENTS GROUP
Relational Agents are computer agents designed to form long-term, social-emotional relationships with their users. We are investigating the use of these agents in task domains in which human-agent relationships actually improve task outcomes, such as in coaching, counseling, psychotherapy and healthcare.