At /proj/adaptive2/course/com3360/f01/model-bank is a description of a model bank that Andreas Kuenzli from UBS developed during his sabatical. The model is applicable to any kind of service business and with some adjustments also to an industrial business. Andreas is going back to Zurich tomorrow. The last chance to ask questions face-to-face. He will be available by email. My goal is to implement software components of the model bank in COM 3360 and glue them together to a simple bank or a simple university. Johan's AC implementation seems the ideal tool here. Doug's branches and bundles are another good tool to be used later. I have acquired a good amount of banking knowledge and Therapon has some. Let me know if you would like to have some of the viewgraphs explained. This service business modeling domain should be a rich source of interesting examples for our research. And the market of components to build service businesses will be huge. -- Karl