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HOWTO Documents > IMAP at CCIS > Configuring Outlook to use IMAP at CCIS

This document describes how to configure the Outlook Personal Information Manager to use the IMAP services at the Northeastern University College of Computer and Information Science. To learn what IMAP is or why you might want to use it, see our general overview of IMAP at CCIS. For more information on how to use Outlook Express with IMAP, please see the Microsoft Outlook homepage and the program's on-line help.

Configuration Steps

These steps describe how to configure Outlook 2000.

1.	Start Outlook.
2.	Choose Accounts under the Tools menu.
3.	Choose Mail... from the [Add >>] button menu.
4.	Enter your first and last name when prompted for Display Name. Choose [Next].
5.	Enter your CCIS email address (username@ccs.neu.edu) when prompted for E-mail Address. Choose [Next].

6.	• Choose IMAP for "My incoming mail server is an [...] server" • Enter imap.ccs.neu.edu for "Incoming Mail (POP3, IMAP, HTTP) server" • Enter localhost for "Outgoing Mail (SMTP) server" (if using our recommended SSH tunneling method) • Enter your CCIS account name for "Account name:" • Leave the Password field empty and un-check the "Remember password" box, Choose [Next] • Choose your appropriate connection method when prompted for "Connect using...", then choose [Finish].
7.	Select the new IMAP account you just created and choose the [Properties] button.
8.	Go to the Advanced tab. Check the "This server requires a secure connection (SSL) box. This tab should now look like this:
9.	Go to the IMAP tab. In the Root Folder Path field, enter the name of the sub-directory in your CCIS home directory that you use to store mail followed by a slash (/). If you leave this field blank, Outlook Express may operate very slowly because it will attempt to treat all of the files in your home directory as potential mailboxes/mailfolders. Mail/ or mail/ are a common defaults. Un-check the Check for new messages in all folders box. The tab should now look like this:
10.	Choose [OK] and you are done with the setup!

IMAP with Outlook Tips:

You may need to choose Connect to imap.ccs.neu.edu from the File menu to begin using IMAP.

When you delete messages in Outlook (and most IMAP mail programs), the messages are just flagged as deleted but aren't really removed from the server. Outlook indicates this by placing a line through the message entry in the headers window. To actually delete the message off the server, select the mailbox name from the Outlook Shortcuts menu and choose Purge deleted messages from the Edit menu. If it says "You must be online in order to perform this operation", see tip #1 above.

If you have issues with the configuration steps presented in this document that are not resolved by the Microsoft Outlook homepage and Microsoft Support Center, please send mail to systems@ccs.neu.edu with as much information as possible about your problem. We will do what we can to help you resolve the problem, but please note: CCIS Systems does not have the resources to support non-CCIS machines, so we may have to refer you to other forms of support.