How is the world today different from that of your childhood? As you think back over your biography, you probably remember historical events as small, personal experiences. I was a baby when the first atomic bomb exploded; my own baby watched television as men walked on the moon. As a child I was impressed when my relatives replaced their farm horses with a tractor. I knew nothing about the transformation of American agriculture, but did miss the animals. As we grow older, we learn to place the things that happen to us in a broader context. We also learn to act in order to bring about changes we believe are desirable. By the time I heard Martin Luther King speaking on the steps of the Lincoln Memorial, I was already a participant in the Civil Rights Movement.
But to understand social change we need more than a sense of history as it
happens to us. We need a conceptual framework in which to organize our
experience. We also need theory to explain why change occurs and to give
us some ability to predict our future. It is only by anticipating the
future that we can make choices about social change.
Theories are logically interconnected statements about the world that
describe, explain, and predict the occurrence of phenomena. They are based
on empirical generalizations about the world which are in turn based upon
analysis of our direct observations. Theories are made by the logical
process of induction, reasoning from a set of cases to a general principle.
We observe regularities in the world and identify a general pattern. We
then systematically organize these patterns into an explanatory theory.
According to Karl Popper (ref), science is the activity of validating theories.
By the logical process of deduction (reasoning from general principles to
expected outcomes) we develop specific hypotheses based on our theory.
Hypotheses are statements about events expected to occur in particular
circumstances. We operationalize hypotheses by specifying how we will go
about measuring the phenomena of interest and interpreting the results.
These results allow us to support our theory (it seemed correct in this
particular case), or reject it (it failed in this case). The results of
our tests can then be used to make new generalizations and construct new
versions of our theory.
From a sociological viewpoint, the process shown in Figure 2.1 is an
oversimplification. Scientists, like other human beings, are guided by
their preconcieved ideas and are very reluctant to give up a theory in
the face of new evidence. When a theory is widely believed, few scientists
test its basic assumptions. Someone who suggests a radically new approach
may be considered a deviant in the scientific community. However, since
there is great prestige for scientists who develop successful new theories,
scientists are encouraged to be revolutionary thinkers. The strongest
social controls in the scientific community are applied to those who break
the methodological rules for " how to do science" .
Kuhn argued that a scientific revolution must occur before a new model
of the world can replace an older paradigm. Although a new paradigm often
leads to more adequate theories, a struggle in the scientific community can
occur between supporters of the new and old concepts. Albert Einstein,
whose concept of relativitiy created one scientific revolution, refused to
accept quantum mechanics, with its disturbing vision of a probabalistic
universe.
The concept of society as a system was historically associated with
functionalism. In recent years, however, conflict theories have appeared
from a systems perspective, and interactionists have taken up the study of
social networks (which implies a systems model of society.) Because any
collection of interconnected parts can be considered a system, such a model
does not automatically provide us with an idea of how "the social system"
works. That depends upon what kind of a system we conceive society to be.
The question of where change comes from, however, involves more than
the drawing of conceptual boundaries. It also involves the theorist's
assessment of how the internal dynamics of a social system work and the
extent to which external forces or internal processes determine the state
changes of the system. Here there is a major difference between the
functionalist and conflict paradigms in social science. External forces
supplied by different cultures and the internal tensions between competing
groups within a single culture are the agents of change for the conflict
theorist. Internal processes of growth, evolution, and cyclical change are
the sources of change for the functionalists.
Structural differentiation is one kind of structural change during
which new, specialized roles develop. An informal game of "catch" turning
into a more formal game with players each taking on a specific position
instead of just throwing the ball around would be an example of structural
differentiation. Modern, industrial societies have a high degree of
structural differentiation compared to societies of the past. The use of
computers contributes to structural differentiation in the economy by
creating new specialized jobs.
While structural differentiation creates new roles, institutions, and
other components of social structure, the process of social integration
connects new elements and coordinates their functions. In many theories of
large-scale social change, integration takes place after a period of
structural differention, making the new roles part of a common culture.
Small-scale social integration can be seen when strangers are thrown
together in social settings like sports training and emerge a "team".
Models of society with a tendency to "grow" and evolve have been
popular since the 19th century. The systems on which they are based are
found in biology, and are examples of dynamic stability. Feedback
mechanisms to restore system equilibrium following disruptions or changes
are common features of these models. They imply a belief that societies
have a "natural" tendency to preserve themselves.
Stability and change can be illustrated in a simple system consisting
of a marble in a cup inside a bowl. If you push on the marble gently, it
will roll around in the cup, an example of dynamic stability. The
relationship, " marble in cup" is maintained. If you hit the marble harder,
it will roll completely out of the cup into the bowl, an example of
revolutionary change. There was a transformation from " marble in cup" to
" marble in bowl" . If you hit it harder still, the marble will roll out of
the bowl and across the floor, an example of catastrophe.
2.1.2.5 Catastrophic Change Dynamic stability and revolutionary change are
not the only sort that occur. Readers familiar with overloaded computer networks
have probably experienced a kind of system degradation as response
time gets longer and longer until we declare the system "down". Another
kind of degradation occurs when the system cannot perform one or more of
its functions. Sometimes a social organization (perhaps a bureaucratic
office) stops "working" in this way.
Another type of system failure is probably also familiar -- suddenly,
and without much warning, the system crashes (perhaps losing our disk files
in the process). Catastrophe theorists are beginning to apply these models
to the social system, especially at the small-scale level of studying how
companies or communities can cope with disaster (an earthquake, a power
failure that destroys company data bases, or the accidental release of
poison gas). Two interesting treatments of this type of system occurrence
are Kai Erikson's ref sociological study of community relationships following a
disasterous flood and Chinue Achebe's novel, Things Fall Apart (ref), about
disruptive social change in an African village after the arrival of
European colonists. What distinguishes catastrophic changes from gradual
or revolutionary ones is that the society does not survive.
Our sensory system is a biologiclly based data gathering and processing
system. However, the meaning of this direct experience is provided by
our culture. Although many animal species have pre-programmed responses to
environmental stimuli as a part of their genetic " hardware" , humans base
most of their actions on cultural "software" . Each culture, through its
language, beliefs and habits, encourages individuals to select information
from the world in socially appropriate ways and provides interpretations of
the meaning of the information selected. An example of this is the
differences between the way skiiers and nonskiiers experience snow.
Skiiers have large vocabularies to describe snow according to
its properties. Their activities, such as travelling downhill, depend upon their ability
to distinguish different kinds of snow
and to understand the meaning of those differences for their own speed and safety.
For most of the rest
of us, snow is not important enough to be perceived in such detail. Even
the sensory data we do pay attention to is modified by our perceptual
mechanisms for sight, hearing, touch, taste, and smell. We receive input
from the world only after it has been filtered through our nervous systems
and our cultures.
With computer technology we can gather new kinds of information. New
information sources will in turn alter our ability to predict and control
physical and social events. As we change our ability to predict and act in
the world, our cultural concepts of the world will change as well. For
example, in computer modeling, we create abstract mathematical
representations of our environments and even our internal biology. By
running these models we are able to make predictions or gain new insight
into how the world behaves. Sometimes these models become metaphors for
features of society, the physical world, or the human nervous system, which
are spoken of as if they were computers or computer programs. In fields
such as neurophysiology the computer has become so popular a metaphor that
critics have to remind us that brains are not actually computers (Gregory,
1981; Calvin, 1983). One positive consequence of computer system metaphors
for the world has been to improve our ability to conceive of complex
wholes, and to see ourselves as part of a single environmental and social
system (Perrolle, 1985b). For many people, this sense of being part of
something much larger and more important than oneself is an experience of
the sacred quality of human life.
Once developed, tools have an environmental impact on the world. The
environmental effects of new technology have often been unexpected and
undesirable. Our use of tools to solve one set of survival problems, for
example generating energy, can create another set of problems, like
environmental pollution. For this reason, gathering information about the
consequences of technology and trying to anticipate potential new problems
are important for our survival.
It was conventional wisdom a few years ago that the ecological movement
and the computer revolution were in "fundamental harmony" (Hyman, 1980:
126). Unlike our older smokestack industries, high-technology was viewed
as " environmentally sound, non-polluting, and non-destructive of the
ecology of an overcrowded planet" (Martin, 1978:4). Experience has
drastically altered our understanding. Serious air and groundwater
pollution has been reported in California's Silicon Valley (LaDou, 1984;
" Toxic World" , 1984:3). The California Department of Health Services found
miscarriages 2.4 times the normal rate and birth defects 2.5 times the
normal rate in Silicon Valley communities whose water supplies were
contaminated by high-tech manufacturing (Burton, 1985). Toxic exposures in
the workplace were also reported in the Massachusetts Route 128 area
(Chinlund, 1984). The computer has a great potential as a tool for solving
environmental problems, but its own environmental impact must be carefully
assessed (Perrolle, 1984b).
The effects of a new tool can change individual social interactions.
The use of a two-person saw requires a particular working relationship between
a pair of people. If they are then put to work using new single-person
power saws, the social relationship of the sawing team will be broken.
Many of the problems associated with the introduction of new computer
systems are caused by this sort of alteration in people's social
interactions. While computer professionals have grown used to considering
how user-friendly an interactive program is to a single user, it is also
important to consider how computer systems change people's interactions
with one another.
Technology also has consequences for larger patterns of human activity.
For example, the widespread use of data processing systems can radically
change the number and kinds of jobs available to members of a society. It
is this sort of feedback from tool use to the social pattern that produced
the tool which makes technological innovation a major source of social
change. Often tools have a social impact far beyond their intended
purpose, as illustrated by the case of the aniani knife. [This is a link to a short account of how a more efficient tool destroyed the traditional way of life for Indonesian villagers.] To understand the consequences of a
tool, one must understand the context in which it is used and something of
how it came to be developed. This entails an examination of the tool's
unintended social and psychological effects as well as its intended
purpose.
Once we understand the consequences of our tools, we can choose to use
or not to use them. Our choices, however, are severely limited by what is
available, what is considered socially appropriate, what we can afford, and
whether we are influenced or threatened. If computers are expensive and we
have little money, we cannot easily choose to own one. If the company we
work for installs new software, our choice to use it or not is usually
the choice of keeping our job or not. Because technology is a social
product, it is often developed or financed by individuals and groups who
have a particular interest in replacing older ways of doing things. Since
new tools are rarely of equal interest to everyone in a society, a
considerable amount of conflict can occur during the innovation process.
For this reason, an understanding of society's economic and political
processes is also necessary in order to understand technological change.
Our mental models, the way we organize information and apply it to
activity, are part of our cybernetic impact. Research into how we create
and use mental models has been spurred by the fields of artificial
intelligence and expert systems, with many computer scientists and
engineers hoping to create intelligent problem-solving tools. However,
no matter how intelligent our tools, we must still choose what to apply
them to.
The idea of cybernetics is a useful conceptual model of one way
information functions in the social system. It assumes that human groups
develop new behaviors based on feedback about the results of their past
actions. It is not, however, a theory of social change.
Because conceptual models only serve to guide our thinking about the
general shape of society, we need more specific theories in order to
describe, predict, and explain social change. However, unlike scientific
fields which have a generally agreed upon theory, in the social sciences
there is a great diversity. Some theories are about different things.
Therefore they are competitors only insofar as they disagree as to what are
the most important areas of social change. Others offer differing
interpretations and predictions for the same phenomenon. These are
qenuinely competing theories, and research can be designed to compare them.
Since experiments can rarely be carried out to test social change theories
(especially macro-level ones), long periods of time must pass before the
adequacy of competing theories can be compared.
Some theories of social change emphasize the way in which societies
confront external circumstances, for example by arguing that environmental
problems like food shortages cause changes in food production. Other
theories focus on the historical relationships between societies or on the
internal dynamics of a particular society. They identify external sources
of change (like trade and warfare between cultures) and internal ones (like
class struggles or the rise of new religions). The internal changes are
often viewed as the result of internal dynamics and strains within society.
In some of these theories, individuals play an important role in causing
social change. In others, natural occurrences or historical circumstances
are viewed as more important than the ideas or actions of any single
person. In some of our oldest theories of social change, religious or
mystical ideas caused change. In later ones there was a long debate
between the "idealists" and the "materialists" over whether abstract
concepts or physical conditions caused change. Contemporary perspectives
tend to avoid single cause explanations in favor of an analysis of the
complex processes of social change in which ideas, material factors, and
social relationships are intertwined.
Modern theories of social system change owe a great deal to three
thinkers of the late 1700's and early 1800's. Adam Smith, whose Wealth of
Nations was published in 1776, was an economist who viewed markets as self-
regulating systems. His term "the invisible hand" is a description of the
principle of feedback in economic systems. He argued that this invisible
force would provide stability in an ideal "free market". Smith's theory
asserts that supply and demand are interconnected in ways that
automatically regulate prices and production. Smith's work affected the
thinking of all later economic thinkers, and is still considered valid by
conservative economists. Later theorists did not dispute Smith's finding
that supply and demand are interconnected, but argued that the relationship
was not sufficient to provide social stability, especially when low
production and high prices affected the poor. Neo-classical economists are
often concerned with the effects of government and business efforts to
modify supply and demand. Later social theorists were concerned about the
effects of economic system fluctuations on social welfare.
Thomas Malthus (1766-1834) was an English parson who believed in the
moral inferiority of the poor. His Essay on the Principle of Population
(1798) warned of the dangers of overpopulation caused by the failure of
moral restraint on the reproductive urge. Without abstinence from sexual
relationships, he predicted that positive checks (war, famine, and disease)
or the preventive checks of vice (contraception and abortion) would act to
halt unrestrained poplation growth. Malthus is theoretically important not
for his views of the moral depravity of the lower classes, but for his
insight into the dynamics of population growth and the importance of the
material conditions (especially food supplies) of social life. Changes in
food production technology (like the Green Revolution of the l960's),
changes in the distribution of food (as in revolutions which overthrow a
landowning aristocracy), or changes in reproductive behavior (the
demographic transition) have often been used as evidence that Malthus'
theory was wrong. Modern limits-to-growth theorists, however, argue that
for any particular pattern of human reproduction, food production and
economic distribution, the Malthusian checks to population growth are
constraints on a social system.
Charles Darwin (1804-1882) was a naturalist whose 1859 publication of
Origin of Species by Means of Natural Selection created an intellectual
furor by arguing that species had evolved from primitive ancestors. Darwin
proposed a mechanism for change -- the principle of natural selection -- by
which genetic information that provided individuals with better chances of
survival were more likely to be inherited by offspring. Darwin's
evolutionary model was applied to social systems by many of the 19th
century thinkers. Karl Marx offered to dedicate Capital to Darwin, and
some version of the idea of evolution was part of nearly all the next
century's theories of social change. Pre-18th century ideas of progress
were concepts of a developing morality or civilization; 19th century
progress became focused on material conditions.
Later theorists (especially Herbert Spencer) applied Darwin's principle
of natural selection to social characteristics, arguing that "survival of
the fittest" is the mechanism by which cultural traits evolve. Some Social
Darwinists tried to link social traits to genetic characteristics, arguing
that poverty, crime, or the lower social status of women and minorities
were inherited. Draconian social policies based on Social Darwinist
principles include the Nazi genocide program that exterminated millions of
people, and an early 20th century U.S. immigration policy that excluded
southern European, Asian, Latin American, and African immigrants (Chorover,
1980). These oppressive policies were justified with the belief that whole
racial or cultural groups could be physically superior to others. Before
the 18th century (and equally at odds with contemporary beliefs) people
were enslaved in the name of superior cultural or religious ideas (Davis,
1985). Both phenomena illustrate the tendency of human groups to use a
scientific or philosophical theory to legitimate its own social structures
and practices. When this occurs, the beliefs become part of ideology and
are no longer subjected to scientific or philosophical inquiry.
Today, sociobiology has taken up the question of how genetics and human
behavior are related on a more scientific basis than its Social Darwinist
predecessors. Many of sociobiology's critics (Barash, 1979; Lewontin, Rose
and Kamin, 1985), however, are wary of the ideological and social policy
implications of a theory that social behavior is determined at birth by
genetic traits. Theories of technology and social change also have
ideological consequences if they are widely believed to be truths that
require no scientific testing.
The theories of Smith, Malthus, and Darwin are widely used today in
ideological arguments about free markets, population problems, and
evolution. What they have in common as theories is insight into the
systems characteristics of human society. Mechanisms of stability, self-
regulation, structural evolution, and limiting external conditions are all
features of social systems under certain conditions which can be
investigated. Questions facing later theorists were: Under what
conditions does self-regulation provide stability, or failure? How do
evolutionary processes occur, under what conditions are they gradual or
abrupt, and can they lead to extinction? What are the external limitations
on social systems?
Three of the most important theorists of the late 19th and early 20th
centuries grappled with the problem of how to explain the rise of
capitalism and the Industrial Revolution. Karl Marx (1818-1883), Emile
Durkheim (1858-1917), and Max Weber (1864-1920) developed different models
of the internal dynamics of society. Since each model focuses on different
structural features of the social system, these theorists are not competing
in the sense that only one of them can be "right". Instead, they are
competing in that each identifies a different set of characteristics as
"most important" to understanding social change.
Capitalism arose, according to Marx, out of conflicts between merchants
and manufacturers and the feudal property relationships which hindered
them. The early industrialists formed a social class (the bourgeosie)
whose economic interests were in opposition to the political and cultural
arrangements of the traditional society. As they grew in wealth and power
from their economic activities, the bourgeousie were able to make
revolutionary changes in society--in 1776 in the United States and in 1789
in France. In the process the beliefs and social structures of traditional
culture were transformed.
An internal contradiction in capitalist society occurs between the
successful bourgeousie and the wage workers they employ. Marx, observing
the dismal factory conditions of the early industrial revolution, argued
that the workers (who formed a class called the proletariat) were alienated
from their own economic activity and oppressed by the capitalist mode of
production. Marx predicted a proletarian revolution that would be violent
(since the workers had no sources of power) and would replace capitalism
with a socialist mode of production in which private property would become
collectivized. Because Marx believed that the government was an instrument
of the ruling class, and that under communism there would be no rulers, he
predicted that socialist revolution would lead to a "withering away of the
state" and a transition to a stable communist social system.
History has shown that Marx failed to predict the rise of labor unions
and a middle class of managerial, technical, and professional employees in
the bourgeois democracies. Also, his predictions of societal dynamics
after a socialist revolution have not taken place. Contemporary socialist
states show no signs of withering away, and tend to have a managerial
ruling class. Marx's analysis of the dynamics of class conflict, however,
have had such a major impact that all of modern social theory has been
called a "debate with Marx's ghost." A diverse group of contemporary
conflict theories continue to address Marx's central question of how the
economic structure of society leads to class conflict and social change.
The Industrial Revolution broke down mechanical solidarity by creating
different specialized jobs. This structural differentiation of society
meant that people no longer lived in the same pattern as their neighbors.
However, according to Durkheim, people in industrial society became
increasingly dependent on one another's work. This creates a new form of
organic solidarity, because no one is able to survive without the
specialized skills of others. People are joined by their common need for
one another's differences. Thus for Durkheim, structural differentiation
provides a new way to integrate industrial people into a common culture.
In choosing the term mechanical solidarity for traditional societies
and organic solidarity for modern ones, Durkheim was replacing an older
system model of society as a clockwork mechanism with a model based on the
way the specialized parts of a biological organism are integrated into a
single entity. What is also significant about Durkheim's model is that
culture plays a major role in providing stability. Social norms and
values, especially those of religion, are the "glue" that holds his model
together. Social conflict is a form of pathology (again, a model borrowed
from biology). Contemporary functionalist theorists are still concerned
with Durkheim's question of how societies maintain their cultural patterns
from generation to generation and with how a cooperative division of labor
produces social integration. Empirical social science research is also
indebted to Durkheim for pioneering (in his study of the causes of suicide)
the use of statistical data to develop information about society.
In his studies of the evolution of rational bureaucratic organizations
and modern legal and governmental institutions, Weber provided contemporary
sociology with some of its central problems. Although his analysis showed
that bureaucracy developed as a rational and efficient means to
administrate businesses and political units, Weber feared that what he
called the "iron cage" of impersonal bureaucratic structures would come to
dominate society. Despite his personal dislike for bureaucracies, his
analysis of them has become the basis of most of our contemporary theories
of industrial and business organizations. His inquiry into why people
accepted the legitimacy of political power, and why then political regimes
could change, offers insights to all theorists of social change.
Weber's theory seems most like a systems model when he talks about
cause and effect. It is very difficult to specify causal relations in
systems (for example, if you and several friends are bouncing on a
trampoline, who is making whom move?). Weber used the concept elective
affinity to describe an interconnected relationship where it is hard to
determine which is the cause of the other. He also used the concept of
ideal type to represent his conceptual models of social phenomena. These
concepts have had an important impact on the conduct of social research
that compares different social systems, and on theoretical models of the
"shape" of society.
In contrast, Karl Marx believed that work was basic to the human
species. He described labor as a process "in which man of his own accord
starts, regulates, and controls the material re-actions between himself and
nature" (1967:177). For Marx, human nature was expressed through people's
relationships to the products of their work, to the activity of work
itself, to their human potential, and to one another. Where Freud saw a
socially necessary repression of human instincts, Marx saw an oppression of
human creative instincts by capitalist society. With industrialization,
work became alienated labor. In other words, people were separated from
the voluntary process of work, from control over the products of their
labor, from their creative potential, and from other people. According to
Marx, workers in capitalist society are not free to choose what they will
do and how they will dispose of the results. The constraints of private
property and the capitalist mode of production also interfere with
"natural" social relationships and with individuals' expression of their
own creative powers (1964:106-119).
For Durkheim, the individual was also connected to society through
work, but work was regulated by norms. Society for Durkheim was primarily
a sacred moral order. Individuals' identification with a profession and
its ethical values was a source of social solidarity. Anomie, or
normlessness, was a problem of rapid social change if the old mechanical
solidarity broke down before the new division of labor integrated people
into the new organic solidarity. Individuals suffering from anomie would
lack a "place" in society and be prone to deviance and suicide. Where
Freud saw repression and Marx saw alienation, Durkheim saw a failure of
social norms.
Weber looked at individuals as social actors who calculate their
interests and estimate how others will evaluate their behavior. He argued
that an individuals status in industrial society depended on their life
chances, in other words what they were able to sell their labor for, but
his contribution to the role of individuals in social change was his
analysis of charisma. Charismatic leaders are people like Jesus, Hitler,
Ghandi, or Martin Luther King, who can move their religious or political
followers to make extraordinary changes. Weber argued that the charismatic
people have a special relationship with whatever their followers hold
sacred, and are able to give them new moral values and norms. Weber
thought individuals accepted even exploitative social relationships of
capitalism because they believed them to be legal and legitimate.
Ultimately, for Weber, it was the institutions of law and bureaucratic
organizations that bound individuals to society.
Several diverse contemporary theoretical perspectives in sociology are available
for analyzing the computer revolution. They are loosely divided into functionalist,
conflict and interactionist traditions.
Functionalism identifies four system processes, shown in Table 1,
as common
to all societies.
The diffusion model of social change is related to technological
determinism in its assumptions about the natural spread of superior
technique. Individual choice is the driving force behind this model, which
emphasizes the role of individuals in spreading new ideas and tools. A
diffusion approach to the new information age would explain how the use of
computers spread from the innovators who developed them to other people and
cultures. The demonstration effect is an important part of the diffusion
model. It predicts that, as people see demonstrations of the computer,
they will evaluate its applicability to their own needs and make a decision
to adopt the new technology.
Research on the institutional contexts of technical innovation supports
the idea that individuals play a major role in developing technology
(Calder, 1970; Tornatzky, et. al., 1983), but the diffusion model does not
provide a very good explanation for involuntary changes experienced by
employees or colonized nations. It has been very useful in describing how
innovations spread among members of a society who are in a position to make
choices. Company marketing strategies are often based on a diffusion
model, as they arrange demonstrations or attempt to place equipment in
universities or with the "leaders" of a particular industry. Diffusion
studies are often able to identify factors associated with acceptance or
rejection of new equipment. The adoption of computers among farmers, for
instance, was associated with youth, large farm size, and high income
(Yarbrough, 1984).
Conflict theorists following in the tradition
of C. Wright Mills (1956) would study the effects of computer technology on
the distribution of power among elite decision-makers. Theorists working
in the Weberian tradition would look at the computer's effects on the
patterns of political power in societies and in bureaucratic organizations.
Even micro-level theories could be considered conflict theories if they
analyzed the effects of computer-based interactions in terms of the
relative power obtained by the individuals involved.
Many theorists of social conflict take a comparative historical approach
by observing events of the past and comparing the circumstances in
which different social changes occur (Skocpol, 19 ). Following the
traditions of Weber and Marx, and often combining functionalist and
conflict approaches, comparative historical theorists try to explain
contemporary events as variations in more general principles of social
structure and process. In the next chapter, changes in information,
property, and power through history are examined to identify useful
elements for a theory of computers and social change.
2.1 THEORIES OF SOCIAL CHANGE
The study of social change is almost as diverse as the study of
society. This is because any pattern of social life that can be identified
can be examined over time. New symbols for the meaning of life in
religion, art, literature or music would be examples of cultural change.
Changes in familiy, in the economy, or in the stratification system are
structural changes, and are the subject of macro (large-scale) theory.
Changes in the way individuals interact with one another or in small group
processes are the subject matter for micro (small-scale) theories.
2.1.1 Theories and Paradigms
2.1.1.1 Paradigms
According to Thomas Kuhn (ref),
most scientists spend their time
working out the details of existing theory. Inconsistencies are puzzles to
be worked out within the accepted framework. Kuhn called these shared
conceptual frameworks paradigms. They are general models of the way the
world works. Unlike theories, they do not have well operationalized
propositions. For example, the concept that microorganisms cause disease
is a pardigm. Early theories within the paradigm explained how particular
bacteria caused specific diseases. The discovery of viruses resolved many
puzzling inconsistencies. Today cancer researchers studying viruses are
more likely to be funded than those studying some othe factors, like diet,
that lie outside the dominant paradigm.
2.1.1.2 Paradigms for Society
In social science there is more than one
paradigm for society. Three of the major ones are functionalism, symbolic
interactionism, and the conflict perspective. Functionalism and the
conflict perspective are macro-level; they are views of large-scale social
structures and processes. The major difference between them is that
functionalist theories tend to stress processes of social stability and
gradual change, while conflict theories tend to be about power, social
disruptions, and relatively rapid transformations. Symbolic interactionism
is a micro-level perspective; it is a conceptual model of social
interaction between individuals and in groups.
2.1.2 Boundaries, Dynamics, and the Origins of Change
By selecting a boundary for their models of a social system, theorists
define the domain of their study. Micro-theorists might look at a small
group, at families, or at a community. Many macro-theorists select a
nation or a large cultural group (for example, Latin Americans). A few
macro- theorists have begun to analyse what they call the world-system, an
economically and politically interconnected system that covers almost the
entire globe. Environmental sociologists even include other species and
mineral resources in their model of the social system. If boundaries are
drawn large, most social change occurs from within society; if boundaries
are narrowly drawn, then external sources of social change become more
probable. An economist studying U.S. production will have to consider
imports, exports, or foreign investment as inputs or outputs of the system.
To an economist looking at the global market, these phenomena appear as
internal processes.
2.1.2.1 Structural change
When some social positions, like particular
occupations, are being eliminated or when new kinds of roles are being
created, the process of structural change is occurring. Social scientists
refer to structural change when either the number of positions in a social
structure is changing or when the roles for various positions are being
redefined. A structure "grows" as new positions are added; it "shrinks"
when positions are eliminated. The structure of the softball team can be
changed by such measures as the addition of a short fielder (raising the
number of players to ten) or by having the team at bat catch for themselves
while the pitcher covers home plate (thus reducing the number of players to
eight and changing the role of the pitcher).
2.1.1.2 Dynamic Stability
Stability is important in all cultures, even in one
that values progress and growth as much as does America. Models of society
are usually relatively stable systems, with institutional structures that
function to preserve order and maintain the pattern of culture. But in
social theory, stability is not the same as no change at all. Instead, it
refers to slow changes during which the important processes and structures
of society are preserved. Even the most traditional societies of the past
did change over time; the changes, however, were very slow compared to
contemporary experiences.
2.1.2.3 Progress
The choice of systems with dynamic stability as models for
society is based on the historical experience of the contemporary
industrial societies. But, by ignoring the history of some other cultures
that "failed", in the sense of being absorbed into another or extinguished
by the death of all of their members, these models also express our hopes
for the continuation of our own way of life. The idea of social change as
a form of progress is a thread that runs through the history of our social
theory. Progress is a gradual transition from one system state to a
" better" one.
2.1.2.4 Revolutionary Change
Models of revolutionary social change are not
paradigms of endless social chaos. Instead, they are models of rapid,
disruptive, and often violent state changes from one relatively stable form
of society to another. In revolutionary theory, social tensions and
conflict can be viewed as leading to improved social arrangements, making
revolutions a form of evolution or progress. The difference between
gradual and revolutionary social change is the degree to which they replace
existing social processes and structures.
2.1.3 A MODEL OF INFORMATION AND TOOLS IN SOCIAL CHANGE
Information and tools play a role in social change because they modify
the way society interacts with its environment. Information is the way we
interpret the world; tools are means to acting in it. Figure 2.2 illustrates
these interrelationships.
2.1.3.1 The Social Interpretation of Reality
Besides our own perceptions,
socially shared experiences and pre-conceived cultural conceptions
contribute to our understanding of the world. Individuals grow up learning
what to expect from their environment; the unexpected tends to be ignored.
If you observed a green snowfall, your first reaction might be to wonder
what made the snow look green when it really wasn't or to wonder if there
were something wrong with your eyes. In psychological experiments
individuals have been found to deny the evidence of their senses when
confronted with the unexpected. This is especially so when other human
observers agree among themselves that the phenomenon isn't really
occurring. The reverse process also seems to occur in some cases of mass
hallucination, in which a group of people observe phenomena that are not
present according to scientific instruments. This tendency of human groups
to share a systematic pattern of information selection is essential to such
recreations as watching cloud pictures with a friend or enjoying a
magician's performance. It is also an essential part of the way humans
develop and share a common culture.
2.1.3.2 Interactions with the Environment Through Tools
The environment can
be thought of as presenting us with a set of problems of subsistence and
survival and providing us with materials for the solution of those
problems. Another way to put it is that the physical world contains
resources which we use to satisfy biologically and socially defined needs.
Through the process of technological innovation societies have developed
new tools to deal with the physical world as they perceive and interpret
it. Some of these problems, like food and shelter, are basic to our
species' biology. Other problems, like war and peace or economic
production and distribution, are central to human interaction within a
society, and to the way societies interrelate. Historically, agricultural
technology has provided food; weapons have been the means for aggression
and defense; craft and manufacturing tools have supplied products defined
as socially desirable or necessary. Theories of technological innovation do
not assume that an environmental problem, such as food shortages, will
automatically produce a technical solution, like improved agriculture.
Instead, these problems provide societies with a strong incentive to
innovate.
2.1.3.3 The Social Consequences of Technology
Tools affect the social system
out of which they were developed. Although we are used to computers doing
what we tell them to, it is also the case that computers and other tools
"tell" people what to do. Once we have told a computer what to do, we have
created an environment that may define our pattern of activity. For
example, once we have designed a computer's data base architecture and
specified data entry formats for a particular application, we often find
ourselves limited to defining tasks and problems according to the computer
system's capabilities and requirements. If it's easy to do on the
computer, we do it. If it's difficult or impossible, we don't. For
example, if a library has a computerized database of journals going
back to 1980, researchers might not take the time to look at older
references. Also, if a particular topic is not easily searched by keywords, fewer
people will have the persistence to research it anyway.
2.1.3.4 The Cybernetic Impact
Many theories of how human society works
involve an implicit assumption of some sort of cybernetic steering
mechanism (the " invisible hand" of Adam Smith's free market theory is one
example), but the relationship between cultural ideas and historical
experiences in the material world remains highly controversial in theories
of social change. The term cybernetic impact is used here to refer to the
way the informational content of culture affects the physical world. It is
not ideas by themselves, nor the physical forms in which the ideas are
expressed, but the way in which these ideas guide human behavior that
creates change.
2.1 THEORIES OF SOCIAL CHANGE
2.2 CLASSICAL THEORIES OF SOCIAL CHANGE
2.2.1 The Classical Insights: Smith, Malthus, and Darwin
2.2.2 The Internal Dynamics of Capitalism: Marx, Durkheim, and Weber
Social change theories of all sorts are to some degree theories about
history. The computer did not appear automatically or inevitably, but was
one product of several hundred years of social change known as the
Industrial Revolution. The most important structural feature of the
Industrial Revolution was the emergence of the world-wide capitalist
economic system. Growing out of changes in 16th century European
agriculture, mining, commerce, and beliefs, the Industrial Revolution was
accompanied by massive political and social upheaval in Europe, and a wave
of colonial expansion to other parts of the world. By the 20th century
this "world-economy" had expanded to include most of the globe. Former
European colonies, like the United States, had established their political
independence, but remained linked into a single economic system (which
includes relationships between capitalist and socialist nations).
2.2.2.1 Marx: a Model of Social Transformation
Social change proceeds through
what Marx called "internal contradictions" of the social system. The mode
of production (which includes the social relationships of economic activity
and productive forces like technology or natural resources) is the starting
point for Marx's theory. Other cultural features like beliefs and
political arrangements are part of a superstructure which is shaped by the
economic base. When Marx argued that capitalism contained "the seeds of
its own destruction", he was referring to the internally generated social
conflicts he saw occuring as a result of structural tensions in the dynamic
relationship between base and superstructure. Marx's model is called a
materialist one by those who think he argued that changes in natural
resources, technology and the production of material products cause social
change. However, Marx was a social theorist and considered these material
forces of production only part of the source of social change. The social
relations of production (how work and property ownership are socially
arranged) were equally important to him.
2.2.2.2 Emile Durkheim: Social Differentiation and Integration
In The
Division of Labor in Society (1893), Emile Durkheim analyzed the forms of
solidarity in traditional and modern societies. The strong group
identifications by members of traditional societies occurred, he argued,
because people shared similar patterns of work and experience. They felt
connected to one another because they thought and acted in the same ways.
Durkheim called this mechanical solidarity.
2.2.2.3 Max Weber: Rationality and Power
Max Weber's Economy and Society and
his comparative history of the world's religions (The Protestant Ethic and
the Spirit of Capitalism is one of the series) attempted to link cultural
ideas and social structure. Power, religious beliefs, and economic
activities were joined by the common thread of rationalization. In
subjects as diverse as the development of bureaucracies, legal
institutions, businesses, and musical scales, Weber pursued his theme of
the "disenchantment of the world" through the process of making human
activity in all spheres more goal-oriented. Power plays an important role
in Weber's theories, but it is not (as in Marx) entirely based on economic
arrangements. Weber argued that ideas can have unanticipated economic
consequences, and that sometimes ideas (like the religious beliefs of the
fundamentalist Protestants) contribute to new social structures (in this
case industrial enterprises).
2.2.3 The Individual Component: Freud and the Classical Theorists
In Civilization and Its Discontents, (1922), Sigmund Freud argued that
the human instincts towards pleasure are repressed so that the needs of
society can be met. Repression is a psychological phenomena; it involves
individuals forgetting or ignoring their physiological urges. In Freud's
analysis, people are not naturally inclined to labor, and must be forced to
work. To accomplish this, society must create personalities in its members
who are able to postpone immediate physical gratification in order to seek
socially useful goals. Agricultural civilization, for example, requires
people who will do the work of planting and harvesting without an immediate
result of food. Even the work of preparing a family meal requires a cook
who can wait to eat until the food is ready and the relatives assembled.
From a Freudian perspective, human needs to achieve satisfaction through
work are culturally created. Society would be impossible without social
constraints on human instincts; the feeling of guilt for enjoying yourself
when you should be working is the price of civilization.
2.3 CONTEMPORARY PERSPECTIVES
Like other technological innovations of the Industrial Revolution, the
computer has consequences for the patterns of human activity. Unlike many
other innovations, the social impact of the computer appears to many
contemporary macro-theorists so great that its introduction following World
War II represents the beginning of a radically new period of social change.
Some micro-theorists believe that the experience of using computers will
dramatically change the social relationships that form the basis of larger
social structures.
2.3.1 The Functionalist Tradition
Functionalist theories of social change
argue that societies evolve in their ability to deal with the world in
which they exist. This adaptive capacity is enhanced by new technologies
and new social arrangements that help large human groups to survive and
prosper. Section 2.1.3 (local link)
of this book is written from the functionalist perspective.
TABLE 1. NECESSARY FUNCTIONS FOR ALL SOCIAL SYSTEMS
STRUCTURE FUNCTION IT PERFORMS
Community INTEGRATION: maintains relationships among
components and provides social control
Culture PATTERN MAINTENANCE: socialization of people to
fit into the system and manage tensions
Politics GOAL ATTAINMENT: sets goals, establishes
priorities, and uses resources to achieve goals
Economy ADAPTATION: seeks resources from the environment,
converts them to usable form, and distributes
them to rest of system.
Adapted from: Parsons, Talcott. 1971. The System of Modern Societies.
Englewood Cliffs, NJ: Prentice-Hall:4-11.
Turner, Jonathan H., and Alexandra Maryanski. 1979.
Functionalism. Reading, MA: Benjamin/Cummings:75.
A common criticism of functionalist reasoning is that it tends to
overestimate the stability of societies, and is much better as a method of
describing societies than it is as a theory of social change. (Turner,
l979) This is because the idea that certain arrangements must exist in
societies tends to lead to the assumption that what does exist, should
continue to exist in order for society to continue functioning. For
example, if society has a king, by some methods of functionalist reasoning,
society wouldn't work without one. Functionalists argue that such
innovations as the division of labor in industrial societies or the
capitalist economic system represent a form of social progress by making
societies more fit to survive in the competition for world resources.
Computers would tend to be viewed by functionalists as a technology that
increases the adaptive capacity of a society by enhancing its ability to
gather information about the world and to make vital decisions about itself
and its environment.
2.3.1.1Technological Determinism and the Diffusion Model
Technological determinism is a variety of functionalism which sees
technology as the major cause of social change, while most
other perspectives view technology as the product of social change, as well
as one of many causes. The theory was developed by William Ogburn
(1932:200-213) as the "Cultural Lag Hypothesis". He argued that societies
are evolving to a technologically superior form, and that technical
progress occurs naturally. Although most contemporary theorists reject his
argument, Ogburn's statement: "Forces that produce changes are the
discovery of new cultural elements that have superior utility, in which
case the old utilities tend to be replaced by the new. The slowness of
culture to change lies in the difficulties of creativity and adopting new
ideas" (Nisbet, l972:71) is compatible with popular conceptions of
"technological progress."
2.3.1.2Social Networks Theory
2.3.2 The Conflict Approach
The term conflict theory describes a collection of
very different theories which have in common a focus on conflict as a
source of social change. Although often contrasted with functionalist
theories, the two can be combined, as in Lewis Coser's work on the
functions of social conflict (1956). Conflict theories are also often
socially devalued in American sociology by associating them with
contemporary marxist revolutionary beliefs. Conflict theorists would try
to understand the computer in terms of power, social classes, and inter-
group conflict, rather than focusing only on what it is "good for".
Analysts like Cooley (1980) or Shaiken (1984) study the technology in the
context of struggles between labor and management. Noble (1984) and
Perrolle (1985) have examined the computer revolution from the perspective
of classical Marxist theory. Section 3.3 of this book
(local link) takes a conflict perspective.
2.3.3 The Symbolic Interactionist Perspective
2.3.3.1Goffman: Interaction Rituals
2.3.3.2The Social Construction of Reality
2.3.3.3Turkle: Computers and the
Construction of the Self
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